Legal Operations

Legal operations is the multidisciplinary administration of in-house legal business practices to maximize the value and efficiency of a legal department to the corporation; it encompasses areas such as financial and performance management, reporting, billing, legal technology support, vendor management, and outside counsel management.

 

Legal Operations

Clock, Beacon Hill meeting house. Legal department operations management.

WHAT IS Legal Operations?

Legal operations is the multidisciplinary administration of in-house legal business practices to maximize the value and efficiency of a legal department to the corporation; it encompasses areas such as financial and performance management, reporting, billing, legal technology support, vendor management, and outside counsel management.

Optimized legal operations are the centerpiece of an in-house legal organizations' sustainable effectiveness and impact.  Leading legal departments have invested resources and focused on this increasingly important discipline.

While reliable operational functioning is vital to furthering the mission of the legal function and the broader corporate entity - it can be challenging for senior legal executives to be "hands on" operational directors while also leading in-depth, complex practice areas.  Stepping in to fill the gap, legal operations are evolving to be the "sinews" that bind the constituent parts of the legal department into a coherent, congruent whole.  

Legal Operations: Overview

Today, most legal departments recognize they will gain significantly by investing and improving legal operations, independent of scale.  Optimized legal operations enable leading legal departments to leverage a business focused, scalable service delivery model that provide outstanding, consistent legal results. 

Legal operations management approaches encompasses many areas such as financial and performance management, reporting, billing, vendor management, outside counsel management or analytics can reduce costs and free up resources that can be dedicated to higher value legal work.  By re-organizing legal department functional operations, process and approaches,  and enabling IT systems, effective legal department operations enables in-house counsel lawyers to focus high value legal activities.  Optimizing roles and responsibilities ensures work is being performed by appropriately qualified, but lower cost professionals and resources. 

Legal Department Operations Management: Solutions and Savings

Argopoint supports leading legal departments as they create and optimize legal operations.  We aid clients by identifying and implementing legal operation improvements and  best practices.  Our consulting focus for legal operations management includes:

  • High impact performance management strategies
  • Optimized management approaches and formal processes
  • Documented workflow supported by guidelines and SOP's
  • Improved delineation of roles
  • Demand management disciplines (legal departments fail when they are order takers; they need to actively identify customer needs and prioritize stakeholder requests)
  • Optimized contract management
  • Vendor (ancillary legal services) management
  • Outside counsel management
  • Litigation support
  • Knowledge management
  • Enabling IT support
  • Financial and budget management strategies
  • Performance and economics dashboards 
  • Data analytics
  • Professional capability and resource development
  • Program management
  • Cross-departmental and cross-functional alignment

In-house legal department operations create significant value with targeted, specialized support from Argopoint.